Handcrafted to order
Every Marcela's Devotionals piece is handcrafted individually, so each item is unique and slight variation in size may occur — typically within 1–1.5 cm (0.4–0.6 in) of the stated measurements. Most orders are prepared within 3–7 working days before dispatch.
Shipping
We ship from Ireland to Ireland, the United Kingdom, the European Union and worldwide. Delivery times and costs are shown at checkout and vary by destination and carrier. You will receive a tracking link by email once your order is dispatched.
Any customs duties or import taxes for orders outside the EU are the responsibility of the recipient.
Returns & exchanges
We want you to treasure your sacramental. If something isn’t right, contact us within 14 days of delivery and we’ll make it right. Items must be returned unused and in their original condition.
- Made-to-order or personalised pieces may not be eligible for return unless faulty.
- Return postage is the customer’s responsibility unless the item arrived damaged or incorrect.
- Refunds are issued to the original payment method once the return is received and inspected.
Damaged or incorrect items
If your order arrives damaged or you received the wrong item, please contact us with a photo within 48 hours and we’ll arrange a replacement or refund.